All DOUGZ Custom products carry a 14 day money back guarantee. We will refund  or replace (Your choice) provided the item is returned to us in good condition. - If you purchase via PayPal - PayPal retains the 5% transaction fee, no matter what the reason for the return, so we in-turn will retain 5% of the purchase price UNLESS the return is because of a quality issue. Buyer pays return shipping. All DOUGZ products carry a 1 year workmanship warranty.